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Privacy Policy

Privacy Policy for Valley Immediate Care Effective date: April 1, 2024

Welcome to www.valley-ic.com. At Valley Immediate Care, accessible from www.valley-ic.com, one of our main priorities is the privacy of our visitors. This Privacy
Policy document contains types of information that is collected and recorded by Valley Immediate Care and how we use it.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Providing Contact Information

By providing contact information, individuals are consenting to use their information for the stated purposes (reminder, notifications, alerts, billing, satisfaction surveys, etc).

Personal information collected may include:

• Name
• Email address
• Mobile and/or other telephone number
• Address and/or Zip code
• Any other details you voluntarily choose to submit

Re-Authorization to Communicate with You

When using your services, your organization will periodically re-confirm consent to communicate with individuals about those services.

Revoking Authorization to Communicate with Your Organization (Opt-Out)

Individuals may revoke (opt-out, cancel, discontinue) their consent to receive communications at any time by contacting our offices, or by responding to messages in a manner provided within the message (i.e. “you may use the “unsubscribe” link” or “reply STOP to be removed from future messages”)

Unauthorized Disclosure and Use of Information

Your organization will not sell or rent information about you. Your organization will not share or disclose personal information, or information regarding SMS text messaging, in a manner that is not compliant with applicable Federal and State Regulations (ex: HIPAA).

Use of Personal Information

Valley Immediate Care LLC. uses information obtained through delivery of services and other sources you provide during Treatment, Payment and Operations and other compatible purposes, such as responding to your inquiries, facilitating and improving your online experience, and maintaining the security and integrity of our website and messaging services.

As a general policy, we use personal information and user data for internal purposes only.

Contact Us

If you have any questions, queries, or concerns about this Privacy Policy or our personal information practices, please contact us directly via email or phone at the
number listed on our website. Given the potential security risks associated with email, please use caution when sending any personal information via email or SMS text.

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